Want to become a VIP?

CAUNELLE Rewards

Our free loyalty program rewards your CAUNELLE SHOP love with points on every purchase — which means more perks, benefits and exclusives every time you shop.

How it works

As a member, earn points on every purchase — plus 50 points when you join.
Spend more over time to unlock each tier and its perks. You move up automatically once an order is paid.
See your points, tier and progress to the next tier anytime in your account.
Turn points into rewards at checkout. Points never expire.

VIP tiers

Tier 1

Ivory

When you join · Welcome to the circle.

Earn 1 point for every $1 you spend
Birthday month gift: 50 bonus points
Members-only news and offers

Tier 2

Champagne

After $300.00 in purchases · For our regulars.

Earn 1.25 points for every $1 you spend
Birthday month gift: 100 bonus points
10% off voucher in your membership anniversary month
Free standard shipping on every order
Members-only news and offers

Tier 3

Gold

After $750.00 in purchases · Our most loyal clients.

Earn 1.5 points for every $1 you spend
Birthday month gift: 200 bonus points
15% off voucher in your membership anniversary month
Free shipping on every order — including express
Members-only news and offers

How to earn points

Every time you shop

Earn 1 point for every $1 on products — more in higher tiers.

Welcome bonus

50 points when you join.

Birthday month gift

Bonus points during your birthday month (add your birthday in your profile).

Anniversary month voucher

Up to 15% off in the month you joined, from your first anniversary.

How to redeem points

Free shipping
with 250 points
A one-time free shipping code.
$10.00 off
with 500 points
As a $10.00 gift card to use at checkout.
$25.00 off
with 1,000 points
As a $25.00 gift card to use at checkout.
$60.00 off
with 2,000 points
As a $60.00 gift card to use at checkout.

Commonly asked questions

What is CAUNELLE Rewards?

CAUNELLE Rewards is our free loyalty program. You earn points every time you shop and unlock VIP tiers with extra perks.

How do I join?

Create a free account (or sign in) and click Join on your Rewards page. You can join at any time.

How do I earn points?

You earn 1 point for every $1 spent on products after discounts. Shipping, taxes and gift card purchases don't earn points. Higher tiers earn more per dollar.

How do tiers work?

Tiers are based on your total purchases: Ivory when you join, Champagne from $300.00, Gold from $750.00. You move up automatically after an order is paid.

How do I use my points?

Go to Account → Rewards and choose a reward (from 250 points). You'll get a code to enter at checkout.

Do my points expire?

No — your points don't expire while the program runs.

I placed an order. Why don't I see my points?

Points are added once your payment is confirmed. Orders placed before you joined, or with a different email than your account, don't earn points.

Who can earn points?

Anyone with an account who has joined the program and shops on our website.